TERMS & CONDITIONS

All services provided by Let’s Party New York are custom-designed, custom-built, and produced exclusively per client request. This includes, but is not limited to:

 

• Luxury event design

• Scenic installations

• Brand activations

• Custom props and structures

• Fabrication and printed elements

• Signage, backdrops, and décor

• On-site installation and breakdown

 

All work is created specifically for the client’s event, brand, venue, measurements, and approved specifications.

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Payments & Non-Refundable Policy

 

 

In accordance with New York State law applicable to custom goods and services, all payments made to Let’s Party New York are strictly non-refundable.

 

This includes, without limitation:

• Deposits

• Retainers

• Partial payments

• Progress payments

• Final balances

 

Once payment is submitted, no cancellations, refunds, credits, reversals, or chargebacks will be permitted under any circumstances, including but not limited to event changes, postponements, venue issues, weather conditions, or client decisions.

 

Payment constitutes full acceptance of the agreed scope, pricing, timeline, and terms.

 

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CHARGEBACKS & PAYMENT DISPUTES

 

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Chargebacks & Payment Disputes

 

Client agrees not to initiate chargebacks, payment disputes, payment reversals, or claims through their bank or payment provider under any circumstances.

 

Any attempt to dispute a charge for services rendered, whether partial or full, will be considered a breach of this agreement.

 

Let’s Party New York reserves the right to submit this agreement, approved designs, invoices, communications, photographs, timelines, and proof of services rendered to the payment processor, financial institution, or legal authority in response to any dispute.

 

Client acknowledges that all services are custom, non-refundable, and rendered according to the agreed scope and timeline.

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Design Approval & Changes

 

 

Client approval is required prior to production. Once approved, designs, layouts, dimensions, and materials are considered final.

 

Any changes, revisions, additions, or modifications requested after approval:

• Are not guaranteed

• May require additional production time

• May result in additional charges

 

All changes must be confirmed in writing and are subject to feasibility, availability, production schedules, and logistics.

 

 

 

Scheduling, Delivery & Installation

 

 

Event dates, delivery windows, installation schedules, and on-site services are reserved based on availability and logistics.

 

Let’s Party New York shall not be held responsible for delays, interruptions, or inability to perform caused by:

• Venue restrictions or rules

• Third-party vendors

• Lack of access or incorrect access times

• Building regulations

• Weather conditions

• Acts of God or force majeure events

• Circumstances beyond reasonable control.

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Venue Approvals, Permits & Compliance  

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Venue Approvals, Permits & Compliance

 

Client is solely responsible for obtaining all required venue approvals, permits, insurance requirements, Certificates of Insurance (COIs), load-in permissions, rigging approvals, and compliance with venue, building, city, or fire regulations.

 

Let’s Party New York is not responsible for delays, denials, restrictions, removals, or cancellations imposed by venues, property management, city authorities, or third parties.

 

Any additional costs, labor, redesigns, or delays resulting from venue restrictions or lack of approval will be the responsibility of the client.

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Weather & Outdoor Events

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For outdoor or partially outdoor events, Let’s Party New York is not responsible for weather-related damages, delays, cancellations, or changes, including but not limited to rain, wind, heat, cold, storms, or acts of God.

 

All payments remain non-refundable regardless of weather conditions or forecast changes.

 

Client assumes all risk related to outdoor installations.

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Client Responsibilities

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The client is solely responsible for providing accurate and timely information, including but not limited to:

• Event details and dates

• Measurements and layouts

• Venue rules and restrictions

• Access times and approvals

 

Let’s Party New York is not liable for delays, errors, or additional costs resulting from incorrect, incomplete, or late information provided by the client.

 

 

 

 Damage, Loss & Liability

 

 

The client assumes full responsibility for all materials, props, structures, installations, and equipment provided by Let’s Party New York while under the client’s control.

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Client responsibility for all props, installations, structures, equipment, and materials begins once items are delivered, installed, staged, or made accessible at the venue and continues until removal by Let’s Party New York.

 

Let’s Party New York is not responsible for damages occurring during the event, guest interaction, venue handling, or after installation is completed.

 

Any damage, loss, misuse, theft, or breakage caused by the client, guests, venue staff, vendors, or attendees will be billed at full replacement or repair cost.

 

A valid credit card is required to remain on file and may be charged without prior notice for damages or losses.

 

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Credit Card Authorization

 

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A valid credit card is required to remain on file and may be charged without prior notice for damages, losses, theft, misuse, or repair costs.

 

Client authorizes Let’s Party New York to charge the card on file for any such damages in accordance with this agreement.

 

 

Intellectual Property

 

 

All custom designs, concepts, structures, layouts, drawings, and creative work remain the exclusive property of Let’s Party New York unless otherwise stated in a written agreement.

 

Unauthorized reproduction, duplication, resale, or reuse is strictly prohibited.

 

 

 

Limitation of Liability

 

 

Let’s Party New York shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost revenue, venue issues, guest injuries, or third-party failures.

 

Liability is limited to the amount paid for services rendered.

 

 

Governing Language

 

This agreement is written in English. In the event of any translation, the English version shall prevail.

 

 

Acceptance of Terms

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By accessing this website, requesting a quote, booking services, signing any proposal, or submitting any form of payment, the client confirms that they have read, understood, and agreed to these Terms & Conditions in full.

 

Submission of payment constitutes legal acceptance of this agreement and acts as a binding electronic signature under New York State law.

 

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RETURN & CANCELLATION POLICY

Return & Cancellation Policy

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All services and products provided by Let’s Party New York are custom-made and non-refundable.

 

No cancellations, refunds, credits, or chargebacks are permitted once payment has been submitted, regardless of event changes, postponements, venue decisions, or unforeseen circumstances.

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DAMAGE & LIABILITY POLICY

Damage & Liability Policy

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Clients are fully responsible for all props, installations, structures, and equipment provided by Let’s Party New York.

 

Any damage, loss, misuse, or theft will be charged to the client at full replacement or repair cost. A valid credit card is required on file and may be charged for damages.

 

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CHECKOUT 

 

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All services are custom-designed and non-refundable. By completing payment, the client agrees to all Terms & Conditions and accepts responsibility for any damages.

 

 

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RECEIPTS / INVOICES 

Terms & Sales Policy

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All services are custom and non-refundable under New York law. Client accepts all terms and responsibility for damages.

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PRIVACY POLICY

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PRIVACY POLICY

Let’s Party New York

 

Let’s Party New York is committed to protecting the privacy and personal information of our clients, website visitors, and customers. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable laws of the State of New York and the United States.

 

By accessing our website, submitting forms, requesting a quote, booking services, or completing a payment, you agree to the terms of this Privacy Policy.

 

 

 

Information We Collect

 

 

We may collect the following types of personal and business information:

 

• Full name

• Company or brand name

• Email address

• Phone number

• Billing and payment information

• Event details and specifications

• Venue information

• Measurements, layouts, and approvals

• Communications via email, forms, or messages

• IP address and website usage data

 

Payment information is processed securely through third-party payment providers. Let’s Party New York does not store full credit card numbers.

 

 

 

How We Use Your Information

 

 

Information collected is used strictly for business purposes, including but not limited to:

 

• Providing quotes and proposals

• Producing custom event designs and services

• Processing payments and invoices

• Scheduling installations and logistics

• Communicating with clients

• Fulfilling contractual obligations

• Improving our services and website functionality

 

We do not sell, rent, or trade personal information.

 

 

 

Payment Processing & Security

 

 

All payments are processed through secure third-party platforms approved by Wix and compliant with industry security standards.

 

Let’s Party New York may retain limited payment-related data for accounting, dispute prevention, damage claims, and legal compliance.

 

A valid credit card may be kept on file for damage or loss related to rentals, props, installations, or equipment.

 

 

 

 Sharing of Information

 

 

Personal information may be shared only when necessary with:

 

• Payment processors

• Vendors and subcontractors directly involved in the event

• Venue coordinators (when required)

• Legal or regulatory authorities when required by law

 

All third parties are required to maintain confidentiality and data protection standards.

 

 

 

Cookies & Website Analytics

 

 

Our website may use cookies and analytics tools to improve performance, user experience, and marketing effectiveness.

 

You may disable cookies through your browser settings; however, this may affect website functionality.

 

 

 

Data Retention

 

 

We retain personal information only as long as necessary to:

 

• Fulfill services

• Maintain business records

• Comply with legal and tax requirements

• Resolve disputes or claims

 

 

 

Client Rights

 

 

Clients may request access to, correction of, or deletion of their personal data by contacting us directly.

 

Certain information may be retained when required by law or legitimate business interests.

 

 

 

Intellectual Property & Media Use

 

 

Images, videos, and documentation of events may be used for portfolio, marketing, or promotional purposes unless otherwise agreed in writing.

 

Clients may request restrictions in advance.

 

 

 

Policy Updates

 

 

Let’s Party New York reserves the right to update this Privacy Policy at any time. Updates will be posted on this page and are effective immediately upon publication.

 

 

 

Contact Information

 

 

For privacy-related inquiries, please contact:

 

Let’s Party New York

Email: info@letspartynyc.com

Website: www.letspartynyc.com